Duolingo Help Center
About Duolingo
General Questions
- What is Duolingo?
- Can you become fluent with Duolingo?
- How do I learn with Duolingo?
- Are there official studies about Duolingo?
- How much does Duolingo cost?
- Do I need the internet to use Duolingo?
Using Duolingo
- How can I change my base language?
- What are Achievements?
- How do I enable/disable animations?
- Why did my course change?
- How can I restore Hearts?
- How do I enable/disable dark mode?
Account
- Can I create multiple accounts with the same email address?
- How do I adjust the time of my daily practice reminder?
- How do I sign up and login?
- My account is in a language I do not understand! How do I change it back?
- How do I change my username or email?
- Someone created a Duolingo account with my email. How can I remove it and unsubscribe?
Duolingo Plus
- What is Duolingo Plus?
- Are there taxes and/or fees with my Plus subscription purchase?
- Family Plan FAQ
- How do I update my payment method for Duolingo Plus?
- How do I cancel my Duolingo Plus subscription?
- How can I check my subscription status?
Forums & Community
- Troubleshooting
- What are the forum community guidelines?
- How do I verify my email address?
- How can I sort forum comments?
- Who are the forum moderators?
- How do I edit or delete a comment?
Technical Problems
Reporting Issues
- I see a charge for Duolingo, but I don’t have an account/subscription
- How do I report a problem with a sentence or translation?
- How do I report an issue with the course?
- How do I report a bug?
- How do I report abuse?
- How do I take a screenshot?
Ambassadors
- Apply to Become a Global Ambassador
- How long do I get to be a Global Ambassador?
- Is there an age requirement for Global Ambassadors?
- What do Global Ambassadors receive?
- What are the Global Ambassador levels?
- What level comes after Gold for Global Ambassadors?
Duolingo Schools
Ads
Access Codes
Incubator
Privacy
Updates
News
Archive
- Japanese is now available on Android!
- Where did all the stickies go?
- Upcoming Feature: Skill Levels
- French and German arrive to Stories
- Announcing the Duolingo Spanish Podcast
- New avatar rings for Moderators?
Duolingo Events
Duolingo Events
- Ratings and reviews
- Paid events pilot FAQ
- What are Duolingo Events?
- How do I find Duolingo Events?
- Who can attend a Duolingo Event?
- Are Duolingo Events free?
About Duolingo for Schools (Updates to Duolingo for Schools Coming Summer 2021!)
General
- How can I deactivate my Duolingo for Schools Account?
- What is Duolingo for Schools?
- How do I access Duolingo for Schools?
- Is Duolingo for Schools free?
- Is Duolingo for Schools safe?
- What does Duolingo do with the students’ personal information?
For Educators
- How do I disable/enable social features and mature words for my students?
- What can I do with Duolingo for Schools?
- How do I create an account?
- How do I log back into my Duolingo for Schools account?
- Help! I lost the instructions to set up my class.
- How do I add students to my Duolingo classroom?
For Students
Teacher Ambassadors
Still unsure about something?