About Duolingo
General Questions
- What is Duolingo?
- Can you become fluent with Duolingo?
- How can I use Duolingo?
- Are there official studies about Duolingo?
- How much does Duolingo cost?
- Do I need the internet to use Duolingo?
Using Duolingo
- How do I enable/disable animations?
- Why did my course change?
- How can I restore Hearts?
- How do I enable/disable dark mode?
- How do I reset or remove a language from my Profile?
- What are Duolingo Stories?
Account
- How do I adjust the time of my daily practice reminder?
- How do I sign up and login?
- My account is in a language I do not understand! How do I change it back?
- How do I change my username or email?
- Someone created a Duolingo account with my email. How can I remove it and unsubscribe?
- I forgot my password, how do I reset it?
Forums & Community
- Troubleshooting
- What are the forum community guidelines?
- How do I verify my email address?
- How can I sort forum comments?
- Who are the forum moderators?
- How do I edit or delete a comment?
Technical Problems
Reporting Issues
- I see a charge for Duolingo, but I don’t have an account/subscription
- How do I report a problem with a sentence or translation?
- How do I report an issue with the course?
- How do I report a bug?
- How do I report abuse?
- How do I take a screenshot?
Ambassadors
- Apply to Become a Global Ambassador
- How long do I get to be a Global Ambassador?
- Is there an age requirement for Global Ambassadors?
- What do Global Ambassadors receive?
- What are the Global Ambassador levels?
- What level comes after Gold for Global Ambassadors?
Duolingo Events
- What are Duolingo Events?
- How do I find Duolingo Events?
- Who can attend a Duolingo Event?
- Are Duolingo Events free?
- How to prepare for a Duolingo Event
- How do I join an online Duolingo Event?
Duolingo Plus
- How do I enable Unlimited Hearts?
- What is Duolingo Plus?
- How do I download lessons?
- My Duolingo Plus subscription isn’t working.
- How do I request a refund?
- How do I cancel my Duolingo Plus subscription?