How do I cancel my Super Duolingo subscription?

You can cancel your Super Duolingo subscription at any time. Please note: you will need to cancel your subscription based on how you originally started the subscription:

  • Google Play (Android)
  • Apple (iOS)
  • Web 
To cancel your subscription, please follow the instructions outlined for each platform:

Google Play Store (Android)

Cancelling via Google Play store:

The Google Play Store allows Android users to make payments for recurring charges or subscriptions, including Super Duolingo. The Google Play Store charges your specified payment method automatically on the same date each billing period.

To cancel your Super Duolingo subscription, login to Subscriptions and Services. Find the subscription you would like to cancel and select “manage” and then select “cancel subscription.” More info here. 

Please note that subscription cancellations cannot be undone, though you can always re-subscribe in the future. More updated information can be found on Google Payments' own page.

Cancelling via Android Duolingo app:

  1. Tap Super Duo icon
  2. Tap Settings (top-right)
  3. Tap 'Manage Subscription'
  4. Select 'Cancel Subscription', proceed to cancel 
  5. Confirm cancellation via Google Play Store 

 

Apple (iOS)

Cancelling via Apple: 

Like the Google Play Store, the App Store allows iOS users to make payments for recurring charges or subscriptions, including Super Duolingo. The App Store charges your specified payment method automatically on the same date each billing period. Apple requires you to cancel at least 24 hours before your subscription/trial period ends. If you cancel on the LAST day of your subscription/trial, your subscription will renew automatically.  

To cancel your Super Duolingo subscription on your iPhone, iPad, or iPod touch, please open the Settings app on your iOS device:

  1. Go to Settings app 
  2. Tap your Apple ID at the top of the screen.
  3. Tap View Apple ID. You might need to sign in or use Touch ID (or use Face ID if available).
  4. Tap “Subscriptions” and select the subscription you would like to cancel.
  5. Select “Cancel Subscription” and then “confirm.”

Cancelling via iOS Duolingo app:

  1. Tap Super Duo icon
  2. Tap Settings (top-right)
  3. Tap 'Manage Plan'
  4. Tap 'Change Plan', then 'Cancel Subscription'
  5. Confirm cancellation via Apple dashboard

After your current period ends, Apple will no longer bill you for that subscription. Please note that subscription cancellations cannot be undone, though you can always re-subscribe in the future. More updated information about managing your iOS subscriptions are available on Apple's website.    

 

Web (desktop)

1. Sign into your Duolingo account via web browser (like Chrome)
2. Click your username in the top-right corner, and choose 'Settings'
3. Select 'Super Duolingo'
4. Select 'Cancel Subscription' and confirm

You will no longer be billed automatically once you cancel your subscription. You can reactivate your subscription anytime.

 

NOTE:

After cancelling your subscription, you will be able to use Super Duolingo for the remaining days that you have already paid for. When your subscription expires, it will not be renewed. You can opt back in at any time. Canceling your subscription will not retroactively refund subscription payments, and previously charged subscription fees cannot be prorated based on cancellation date. Deleting the app and/or your account does NOT cancel your subscription, except if you originally subscribed on web.

Once your subscription expires, your existing progress and streak will NOT be affected. 

If you have any issues with your subscription, please submit a bug report and select the option "Purchase Issue" from the drop-down (please note that we cannot access the iOS App Store, nor resolve issues you are experiencing with this service).